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Yes: all our credit acceptances are conditional on you proving your identity and address. We will ask you for copies of your driving licence and/or passport, and a copy of a recent utility bill dated within the last 90 days. These must be addressed to your current home address. We may ask for further documentation in certain circumstances, such as you having recently changed address, or if you are not listed on the electoral roll.

You must be at least 18 to take out a finance agreement and lease a car. However, with a lack of credit history, we recommend that you have a guarantor: a parent, guardian or relative who shares an address with you.

The mileage can usually be amended on a contract hire agreement during the term of the agreement, but there are some exceptions. Please speak to our sales support team as soon as possible if you think your mileage allowance may be wrong, or if your circumstances have changed.

Your leased vehicle will need to be serviced in accordance to the manufacturer’s maintenance schedule using original parts. Please note that some funders will allow you to service your vehicle at an independent service agent rather than a main dealer. Your account manager will be happy to advise and can also supply a full maintenance agreement for most leased vehicles for added convenience.

Although you are contracted to keep the car for the full length of the agreement it is sometimes possible to change your car a little earlier although an early termination fee may apply. Please speak to your account manager to see if this is possible.

Yes, as long as they have a full, valid driving licence and are covered by your comprehensive insurance policy. You must still remain as the primary user of the vehicle.

Yes, of course. With a few exceptions, almost all leased cars can be driven in Europe. However, you will need to notify the funder and arrange for them to send you a completed DVLA VE103 form as proof of their authority to take a leased vehicle abroad. The funder may charge a small administration fee for this process. We will be happy to guide you through the process.